Having a web
presence means that your potential market is - literally - the whole world.
If you are selling products or services internationally you really need the
services of a professional translator. Small companies often start by
managing their own translations, delegating translation to
bilingual staff or those that have studied another language, without realising
that it probably costs them more in terms of time and that poor translations
undertaken by staff not trained as translators or with minimal experience can
rapidly damage a company's image and credibility, that has taken so long to
establish. Choosing a professional translator means you avoid these
risks and gives you peace of mind and a clear advantage over your competition.
As translation becomes
a necessary step to staying competitive in today's global markets, the
purchasing process should become more standardized and easier to understand. TranslatorsVillagedelivers this simple process to save time, to enable buyers to more easily identify
exactly what service they are getting, to compare "like for like" competitive
quotes and finally to make an informed decision.
What service do I get using TranslatorsVillage platform?
If you use thesophisticatedTranslatorsVillageonline platform to get a quote then it will count the words to be
translated from your source file whenever possible. Since files are not always in
the same format, it also allows you to introduce your own word count or to paste
the text you want translated in a space provided for it. The platform then
calculates the price for using each of the translators that meet your specified
criteria. You then choose the translator
and confirm your choice. The translator accepts
the job and the process begins automatically. Alternatively, if your requirements are more complex, you can simply contact TranslatorsVillage directly and we will confirm your needs and produce a detailed and comprehensive quotation.
What am I paying for when using the TranslatorsVillage platform?
for the translation itself and for hosting, maintaining, and
providing the translation services through this platform, including expenses and fees incurred to banks,
credit card companies, PayPal, and payment processors.
The price you pay includes:
Translation + editing + customer support + platform use + administration + VAT If you request a formal quote from TranslatorsVillage for more complex jobs then the quote will explain precisely what it covers.
How is payment made?
If you use the platform to order your translation you payTranslatorsVillagedirectly
and in full using an electronic payment system by clicking on the shopping cart
icon and entering your credit/debit card information then clicking on the
checkout button. Credit card payment processing services are provided by PayPal.
Your information is therefore processed through a secure server. The platform processes
your credit card information and sends you an e-mail notifying you that your
payment was received. You can also use PayPal directly. By default payment
will be taken at the moment you confirm the job.
Alternatively you can
create an advance payment which will remain pending and only be released upon
delivery of translation. The use of Escrow systems will be at the customer's cost.
Weekly payments and partial
deliveries can be also established for amounts greater than 1.000 GBP.
When requesting a formal quote from TranslatorsVillage for more complex jobs and accept our quote then you will receive an Invoice containing full payment details.
Does TranslatorsVillage have contract with all translators?
All translators in TranslatorsVillage have
been carefully selected and have read and agreed the terms and conditions
defined for translators. They have a contractual relationship
with TranslatorsVillage as soon as a client confirms they
agree the terms and want the translation undertaken and the translator accepts the job.
How does TranslatorsVillagepay translators?
Translator acceptance of a project will initiate
a Payment Order for the total amount of the translation at the rate agreed
between TranslatorsVillage and
the translator. Payments to the translator will be made using
EFT or PayPal.